Effective Date: 21st March 2025
Welcome to Livoil.in. These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to comply with these terms. If you do not agree, please do not use our services.
1. General Terms
- Livoil reserves the right to update or modify these terms at any time without prior notice.
- Continued use of the website constitutes acceptance of the latest terms.
- Users must be at least 18 years old or have parental/guardian consent to use the website.
- The jurisdiction for all legal concerns will be to Thane, Maharashtra India only
2. Product Information & Availability
- We strive to provide accurate product descriptions and pricing. However, we do not warrant that all details are error-free.
- Availability of products is subject to change without notice.
- In case of an out-of-stock item after purchase, a full refund will be issued.
3. Ordering & Payments
- Orders can be placed via our website and must be paid using the available payment methods.
- We reserve the right to refuse or cancel any order for reasons including but not limited to payment issues, fraudulent transactions, or stock unavailability.
- Prices are inclusive of applicable taxes unless stated otherwise.
4. Shipping & Delivery
- Orders are shipped within the estimated timeframe mentioned during checkout.
- If delivery fails twice, the package will be returned to us, and redelivery will be chargeable.
- We are not responsible for delays due to unforeseen circumstances.
5. Cancellations, Returns & Refunds
- Orders can be canceled before shipping. Once shipped, cancellations are not allowed.
- Returns are accepted within 2 days of receipt if the product is unused, the seal is intact, and the packaging is undamaged.
- Return shipping charges of ₹40/liter will be deducted from the refund, except in cases of incorrect or damaged products.
- Refunds will be processed within 7-14 calendar days to the original payment method.
6. Intellectual Property
- All website content, including images, logos, text, and graphics, is the property of Livoil and protected under intellectual property laws.
- Users may not reproduce, distribute, or use any content without permission.
7. Limitation of Liability
- Livoil is not liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.
- We do not guarantee uninterrupted or error-free access to our website.
8. Privacy Policy
- Our Privacy Policy outlines how we collect, use, and protect your personal information.
- By using our website, you consent to our data practices.
9. Governing Law & Dispute Resolution
- These Terms & Conditions are governed by the laws of India.
- Any disputes arising shall be resolved through arbitration in Mumbai, Maharashtra.
10. Contact Information
For any queries regarding these terms, please contact us at info@livoil.in.